Privacy Policy

At Shiv Sati Collection, we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us for lehengas, sarees, and related products.

1. Information We Collect

We may collect the following information when you interact with us:

• Personal Details: Name, contact number, email address, billing/shipping address.
• Payment Information: Transaction details (we do not store your credit/debit card details).
• Purchase History: Products bought, preferences, and feedback.
• Website/App Usage Data (if applicable): IP address, cookies, and browsing behavior.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Communicate about offers, updates, and customer support.
• Improve our products and services.
• Maintain records for legal and tax purposes.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Courier/Delivery Partners for order delivery.
• Payment Gateways for secure transactions.
• Legal Authorities when required by law.

4. Data Security

We adopt reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

5. Cookies

Our website may use cookies to:

• Enhance your browsing experience.
• Analyze website traffic.
• Show personalized offers.

You can disable cookies anytime in your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Opt out of promotional messages at any time.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website/shop notice, and continued use of our services will mean you accept the updated terms.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Phone: +91 99097 77240
Email: sales@shivsaticollection.com
Shop Address: Block no. 13/311, Near Old Bombay Market, Umarvada, Surat.